If something is not behaving as it should with either hardware or in the software platform, you will In many cases receive an error message if something has gone wrong, guiding you towards the quickest way to resolve the issue. This section contains various troubleshooting guides and info that can be utilised independently in those cases.

You're always more than welcome to reach out at support@reshapebiotech.com or your Reshape contact person, and we'll assist in answering any questions or helping perform remote troubleshooting.

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