🖥️Network connectivity

Internet Connection

• A wired Ethernet connection is recommended for reliable data transfer

• Wi-Fi configuration is also available, but performance may depend on your environment

• A minimum connection speed of 3 Mb/s upload and download per device is required

Networks with a firewall

Required configuration

• Outgoing TCP Connections *:443 to *:* (HTTPS)

• Outgoing UDP Connections :41641 to :* :* to *:3478

• DHCP for IP address assignment (for custom configuration, see below)

• There is not a set of static outbound IP addresses the device communicates with.

Isolation of device

• Isolating the device on its own VLAN or similar port isolation is suggested

• The device does not require internal connectivity within your network

• *.reshapebiotech.com domain and subdomains must be reachable

  • This is for essential operation of the device. For updates, support and general maintenance we do not currently have an exhaustive outgoing list of adresses!

• TLS/HTTPS interception is not supported

Custom configuration

❗This must be done before the device is shipped❗

• If you require special network configuration, such as Wi-Fi, Static IP, DNS, or a proxy connection, contact us to communicate directly with your IT department.

• It is currently not possible to self-manage the network configuration, unless using DHCP.

  • We are actively working on providing a way to self-configure network

• We do not install arbtrary software on our devices

Additional information

• Images are sent and securely stored on Amazon S3 servers and only accessible by your configured users

• Device is a Linux-based machine running Debian

• Automatic security updates are regularly applied

• Ethernet socket connects directly to the machine

• There is no USB port accessible on the device

• Device does not have backup power

• In case of a power outage, device will not automatically recover

Network block diagram can be found below: